How long should it take for orders to arrive?
Most products we have in inventory will ship within one or two business days.  If you pre-order an item with a custom logo, check the product page for a note about expected shipping dates.  We also carry some "ondemand" products that made when ordered.  If a product is printed when ordered it will say so on the product page.  For these products, please allow 10-12 business days for delivery from your order date.

What is the Return Policy?
The full return policy is at this link.

Who can I contact about my order?
The F3 Gear Store is managed by MudGear. 
  • For product questions prior to your order, or technical support please use the Contact Us page or email  support@f3gear.com
  • Phone assistance for orders or support: (704) 729-GEAR / (704) 729-4327, 8:30 am - 5:00 pm Eastern Standard Time.  Please leave a message and we will get back to you ASAP. 
How can I request a new item for F3 Gear?
Please use the Contact Us page to submit requests for new F3 Gear items.

Can I make my own F3 shirts?
No - The F3 logo is a licensed trademark.  All uses of the F3 logo must be approved by F3 Marketing.  F3 Gear sales are one of the primary means by which F3 supports expansion and pays the costs of managing the F3 website and other programs. For this reason, The F3 Gear store has been designated as the only officially licensed provider of gear with the F3 logo.  This ensures sales tax is collected as required and enables F3 to receive license royalties that help support operations and growth.

Can I use my own local screen printer?
No - MudGear is solely responsibly for the selection of third party providers for items in the F3 Gear Store.  The fastest and easiest path to custom shirts is to use our existing providers, but we will evaluate new screen printers if there is good reason to do so.  It will take some additional time to establish the relationship and terms and shirt options with that provider.  Policies and prices must be negotiated to include royalties to F3 for logo use, fees for payment processing, and other handling of sales tax.  

How long does normal or free shipping take?
Your order will usually be shipped the next business day (this excludes items that are pre-orders or those that have different shipping information on the product page). Delivery times for standard and free shipping are quoted by USPS here.

What is MudGear?
Aye, good question. Read this or ask Malkovich about it in the CLT Metro gloom.